Frequently Asked Questions

Everything you need to know about your GalaxyCon fashion experience.

What is the standard shipping time for orders?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be processed for different sizes depending on current stock availability.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your clothing materials sustainably sourced?

At GalaxyCon, we prioritize ethical manufacturing. Many of our collections utilize organic cotton and recycled polyester to reduce our environmental footprint.